Gambling Awareness Project (GAP)

Closing the knowledge and service gap for immigrant and refugee communities

The Gambling Awareness Project (GAP) is funded by the Victorian Responsible Gambling Foundation (VRGF) to prevent and reduce gambling-related harm in the community. Working with six partner organisations, GAP connects immigrant and refugee communities in Victoria to relevant information and services addressing gambling-related harm. Activities include:

In three years our project has reached over 3,000 women from immigrant and refugee backgrounds across Victoria including Chinese, Vietnamese, Greek, Italian, Macedonian, Afghani, Iraqi, Tamil and Punjabi.

Scroll down to learn more about the project, our partners, our community education and the community resources that are currently available.

Peer Support

In 2015 MCWH piloted a peer support program for women affected by gambling-related harm from Arabic, Chinese and Vietnamese speaking communities in Victoria. The program aimed to reduce stigma around the issue of problem gambling and help-seeking.

The success of the program rested on our close partnerships with ethno-specific gambling support services, the incorporation of tailored art activities and the skilled facilitation of our bi-lingual health educators. The program created a safe space for participants to share their personal stories and form trusting and supportive relationships.

Particular thanks to our ethno-specific partners, who have provided ongoing support to participants.

To learn more about the pilot project, contact Yue Gao at

You can access our Peer Support Session flyer in: English  Vietnamese and Arabic

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Community Education

MCWH includes Gambling Awareness in its existing Health Education Program. Groups can book single sessions or include Gambling Awareness in a longer Health Education Program.

Why is this important?

Gambling-related harm touches many Victorians lives, but is rarely discussed because of stigma and shame. Raising this topic in a safe environment allows women to access evidence-based information, share experiences and find out about services available in their community.

How is this topic delivered?

MCWH trained bilingual health educators can conduct education sessions for women in up to 20 languages in their local community.

What does this topic include?

Gambling awareness is one topic in the 'Women’s Safety and Wellbeing' module. The topic covers: interactive gambling, digital gaming disorders, how to identify early signs, support services. Information for parents who are worried about their children is available on request. All content can be tailored to fit the specific expectations, needs and experiences of the participants.

Who do I contact to organise a session?

For further information contact Amira Rahmanovic, Health Education Manager, on +61 9418 0918 or

View our flyer on booking Community Education Sessions for Gambling Awareness

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Resources for community members and educators

Fact sheets

Information about low and moderate risk gambling. Fact sheet for download in: Arabic  Chinese (simplified)  English  Vietnamese

What is counselling? Fact sheet for download in: Arabic  Chinese (simplified)  English  Vietnamese

Problem gambling and co-occuring issues. Fact sheet for download in: Arabic  Chinese (simplified)  English  Vietnamese

Talking to your teens about digital gaming. Fact sheet for download in: Arabic  Chinese (simplified)  English  Vietnamese

Studying abroad and problem gambling. Fact sheet for download in English only: Download PDF

Migration and problem gambling. Fact sheet for download in English only: Download PDF


GAP has developed five information brochures to support education sessions and raise awareness about gambling-related issues. Each brochure was specifically tailored in consulatation with the community and includes key messages and referral information.

“How does gambling affect my life” Assyrian  English translation

“Gambling is not a fast way to make money” Dari  English translation

“What else can your kids do with their digital devices” Hazaragi  English translation

“Sports betting and road to recovery” Punjabi  English translation

“How does gambling affect my life” Tamil  English translation

Other recommended resources

MCWH has a rich collection of in-language resources on a range of different topics around problem gambling. To discuss your needs and request resources, please contact Carmela Pitt, Multilingual Library & Resource Coordinator at or free call 1800 656 421. You can also browse our online library.

We also recommend the Gambler’s Help page “Help in other languages” for more English and in-language resources.

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Partner organisations

In-language and ethno-specific gambling support services in Victoria

MCWH works with six ethno-specific partner organisations that receive funding from the Victorian Responsible Gambling Foundation to provide in-language and ethno-specific support services to address and reduce gambling-related harm in their communities. Read on to learn more about services that are available.

If you speak a language other than Arabic, Chinese, English or Vietnamese, you can call Gambler’s Help on 1800 858 858 or Gambler’s Help Youthline on 1800 262 376 to get in touch with a local counsellor and request to use an interpretor, free of charge.

Arabic Welfare Inc.

Arabic Welfare actively addresses the needs of individuals and families of diverse Arabic speaking backgrounds that face disadvantage and difficulty when accessing services.

Arabic Welfare's QOWEH aims to address gambling-related issues in the Arabic speaking community through: education and awareness raising about gambling risk and harms; normalising help seeking by removing the shame and stigma associated with gambling and counselling; and one-on-one counselling, peer connection, group therapy, community consultations, workshops and appropriate referrals.

For more information on Arabic Welfare’s QOWEH, click here.

Australian Vietnamese Women's Association (AVWA)

AVWA is a not-for-profit organisation led and operated by Vietnamese women to assist refugees and migrants of Vietnamese and other backgrounds in Victoria.

AVWA provides a gambling counselling service to Vietnamese Victorians living in the Inner City, Western, Northern and Eastern Regions. Professionally trained staff deliver high quality counselling either face to face, by telephone or via email under strict confidentiality procedures. We also provide support and referrals to gamblers, their family members and all those affected by gambling problems.

To view AVWA’s Gambling Counselling Brochure (English-Vietnamese) click here or more general information about AVWA’s services visit their website here.

Chinese Gambling Concern Inc. (CGCI)

CGCI provides community education to raise awareness about the social and financial problems caused by or connected with harmful gambling among ethnic Chinese people in Victoria.

CGCI provides a telephone hotline service for gamblers, their relatives and friends. The service is free and is provided by volunteers who have received training from professional counsellors (general and financial).

For more information on CGCI and its services, see their website here.

Springvale Indo-Chinese Mutual Assistance Association Inc. (SICMAA)

SICMAA provides free-of-charge, direct practical assistance and counselling services to Indo-Chinese people living in Australia who may experience disadvantages due to lack of English and/or equal access to mainstream services.

SICMAA aims to create an environment in which Cambodians, Laotians, Vietnamese and Chinese from Cambodia, Laos and Vietnam work together to achieve their common goals. SICMAA also works to improve Indo-Chinese people’s conditions and equal participation in Australian society.

For further information on SICMAA and its services, view their website here.

Victorian Arabic Social Services (VASS)

VASS is a state-wide key service provider with specialist expertise and knowledge in working with communities from Arabic speaking backgrounds and advocating on their behalf.

VASS is non-political, non-religious, non-sectarian and inclusive of all Arabic speaking community groups.

VASS recognises the cultural, religious and regional diversity of Arabic speaking communities and acknowledges the common threads that bind members of the 22 Arabic speaking countries located in the world.

For more information on VASS and its services, view their website here.

Federation of Chinese Association (FCA)

Federation of Chinese Association (FCA) has delivered social services to Victorian Chinese communities since 1979. It provides support across greater Melbourne, with offices in Dandenong, Springvale, St Albans and Oakleigh.

FCA Chinese Gambler’s Help (CGH) aims to provide integrated services to support Chinese-speaking individuals and family members who are experiencing difficulties because of gambling. On-site financial and therapeutic counselling services are available for Mandarin and Cantonese speakers. CGH also assists clients to access mainstream services in Victoria.

For more information, please ring Project Officer and Counsellor Bear Lin on (03) 9650 1293 or visit FCA’s office at Suite 6, Level 4, 20 Collins Street, Melbourne VIC 3000.


For more information on the project please contact Health Promotion Project Officer Yue Gao at or +613 9418 0999.

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